We’ll always keep your data safe and secure. We’ve tried to keep this policy straightforward, but if you have any questions, please contact us.

1. About This Policy

This privacy policy explains:

• How we collect and use information about you through this website

• How we communicate with you

• Your rights regarding your personal information

This policy covers information collected through the website. If you become a counselling client, you will be given separate information explaining how your counselling records and other client information are handled.

2. Who We Are

The data controller is Lee Martin, trading as There Is a Light Therapy.

The website is https://thereisalighttherapy.co.uk/.

If you have any questions about this privacy policy or how your information is handled, please contact us using the details provided on the website.

3. Collection and Use of Your Personal Information

Any personal information we collect through the website will be handled in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection laws.

We may collect your name, email address and any other information you choose to provide when you complete our contact form.

We use this information to respond to your enquiry and communicate with you about your request. We process this information where it is necessary to respond to an enquiry, take steps at your request before providing services, or where we have a legitimate interest in communicating with you.

If you choose to include information about your health or wellbeing in your enquiry, we will only use this information as necessary to respond to you and, where appropriate, provide counselling services.

Website enquiries are kept only for as long as reasonably necessary to deal with your enquiry. If you become a client, relevant information may then be retained in accordance with our separate client privacy arrangements.

We do not sell your personal information or share it with third parties for marketing purposes.

We may use trusted service providers, such as website hosting, email, security and analytics providers, where necessary to operate the website and communicate with you. Where information is processed outside the UK, appropriate safeguards will be used where required by UK data protection law.

You have the right to ask for a copy of the personal information we hold about you. You may also ask us to correct, delete or restrict the use of your information, or object to certain ways in which it is used, where these rights apply.

If you have concerns about how we use your personal information, you can make a data protection complaint by contacting us. We will acknowledge your complaint within 30 days, investigate it without undue delay, keep you informed where appropriate and let you know the outcome.

If you remain unhappy with our response, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

4. IP Addresses and Cookies

Like most websites, this website may automatically process technical information such as your IP address, browser and device information for the security and operation of the website.

We use essential cookies that are necessary for the website to function.

With your consent, we also use Google Analytics and associated Google cookies to understand how visitors use the website and help us improve our content and user experience. You can accept, reject or change your cookie choices using the cookie settings available on the website.

You can read more about how Google handles information in Google’s Privacy Policy.

You can also control cookies through your browser settings, although disabling some cookies may affect how parts of the website function.

If you have any questions about our use of cookies or your personal information, please contact us.